Unable to Add Checklist Items for an Existing Open Provisioning Plan Assigned Order. Tasks do NOT Appear in the 'Task' Drop-down Menu on the Order's Task Maintenance > Task Checklist tab (Doc ID 1672933.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

There are no tasks available to select from in the 'Task:' drop-down menu of the Task Maintenance window's Task Checklist tab for a Provisioning Plan assigned order. The Provisioning Plan was NOT configured with Checklist Items at the time the plan was assigned to the order. The Provisioning Plan was updated and Checklist Items assigned to a task. New orders assigned to the updated Provisioning Plan contain the Checklist Items, but these Checklist Items cannot be added to preexisting orders because there are no tasks available to select from in the 'Task:' drop-down menu.

Cause

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