Delayed Telco GPRS Session Event Were Not Properly Read by Testnap Robj which Errors with "PCM_OP_READ_OBJ failed: err 43:PIN_ERR_STORAGE" (Doc ID 1676235.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

This problem happened with the Billing and Revenue Management (BRM) software version 7.4 PS7 and could impact delayed GPRS events :  /event/delayed/session/telco/gprs.

When this problem happened, some of those events may not properly be read by some parts of the application.
For instance, when trying to use the testnap "robj" command :


This problem would only impact those /event/delayed/session/telco/gprs which session_id field would have a value higher than 2147483647 (or 2^(32-1) - 1) : those events are properly stored in the database, but cannot be properly read by, for example, the testnap robj tool. Instead, the system errors with ORA-01455.


It is expected that all events created by the BRM OOB (Out Of the Box) software, and properly stored in the database, should be properly read.

Cause

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