Delayed Telco GPRS Session Event Were Not Properly Read by Testnap Robj which Errors with "PCM_OP_READ_OBJ failed: err 43:PIN_ERR_STORAGE" (Doc ID 1676235.1)

Last updated on SEPTEMBER 29, 2024

Applies to:

Symptoms

This problem happened with the Billing and Revenue Management (BRM) software version 7.4 PS7 and could impact delayed GPRS events :  /event/delayed/session/telco/gprs.

When this problem happened, some of those events may not properly be read by some parts of the application.
For instance, when trying to use the testnap "robj" command :

This problem would only impact those /event/delayed/session/telco/gprs which session_id field would have a value higher than 2147483647 (or 2^(32-1) - 1) : those events are properly stored in the database, but cannot be properly read by, for example, the testnap robj tool. Instead, the system errors with ORA-01455.

It is expected that all events created by the BRM OOB (Out Of the Box) software, and properly stored in the database, should be properly read.

Cause

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