Calculation Of Order Processing Time Based On Creationdatetime And Requesteddeliverydate
(Doc ID 1677743.1)
Last updated on NOVEMBER 18, 2020
Applies to:
Oracle Communications Order and Service Management - Version 7.2.2 and laterInformation in this document applies to any platform.
Goal
When the orders are placed by a CRM system into OSM, getting a time lag in creationdatetime of certain duration. Based on this, the service activation at the BRM system is being impacted. How is OSM calculating the actual delivery date time based on the these values.
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Goal |
Solution |