Scheduler UI Shows Scheduler Status As "Not Running" While The Scheduler Is Running. (Doc ID 1679261.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0 and later
Information in this document applies to any platform.

Symptoms

The Scheduler UI is showing the Scheduler as "Not Running" while the Scheduler is running. In addition to this, the UI is showing a "No threads available for the scheduler batch process" error.:

ERROR
---------------
'Execution Details' Section

Level of Service: Error
Level of Service Reason: Scheduler (SchedName) is not running
Scheduler Execution Status: Not Running
Error Information: No threads available for the scheduler batch process

This issue can also be associated with an error on the Activity stating, "Can not communicate with any eligible schedulers, Scheduling details may be out of date. (11503,10073)"

Cause

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