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AIA Not Able to Connect to BRM After 200 Odd Connections (Doc ID 1679811.1)

Last updated on AUGUST 16, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

Orders from AIA coming to BRM are failing after 200+ connections. On BRM side there is no max connections defined.

It was observed that a particular sql statement was causing bottleneck and the execution plan of the sql query is as below :

PLAN_TABLE_OUTPUT
----------------------------------------------------------------------------------------------------------
Plan hash value: 2252232465

--------------------------------------------------------------------------------------------------
| Id  | Operation                    | Name              | Rows  | Bytes | Cost (%CPU)| Time     |
--------------------------------------------------------------------------------------------------
|   0 | SELECT STATEMENT             |                   |     1 |   160 |    15   (7)| 00:00:01 |
|   1 |  SORT ORDER BY               |                   |     1 |   160 |    15   (7)| 00:00:01 |
|*  2 |   TABLE ACCESS BY INDEX ROWID| BILL_T            |     1 |   160 |    14   (0)| 00:00:01 |
|*  3 |    INDEX RANGE SCAN          | I_BILL_PARENT__ID |    23 |       |     4   (0)| 00:00:01 |
--------------------------------------------------------------------------------------------------

Predicate Information (identified by operation id):
---------------------------------------------------

  2 - filter("BILL_T"."BILL_NO" IS NOT NULL AND
             "BILL_T"."BILLINFO_OBJ_ID0"=TO_NUMBER(:2) AND "BILL_T"."ACCOUNT_OBJ_ID0"=TO_NUMBER(:1)
             AND "BILL_T"."END_T">0)
  3 - access("BILL_T"."PARENT_ID0"=TO_NUMBER(:3))

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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