Session Timeout Occurs While User Is Working In Convergence (Doc ID 1681977.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Communications Convergence - Version 3.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Communications Convergence version 3-0.01

Some users are getting a session timeout pop-up while working in Convergence.  When users get this "session timeout" pop-up, the session completely logs itself out and returns to the login page with no intervention.

Cause

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