no default value generated for "Preferred Contact Method" field On Customer Contact Page (Doc ID 1903854.1)

Last updated on AUGUST 14, 2014

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Goal

when using algorithms created on the base algorithm type "C1-OE-CC" to create customer contacts, observed that all customer contacts created using this algorithm type do not have the "preferred contact method" field populated.
 

Solution

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