no default value generated for "Preferred Contact Method" field On Customer Contact Page
(Doc ID 1903854.1)
Last updated on AUGUST 24, 2020
Applies to:Oracle Utilities Customer Care and Billing - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
when using algorithms created on the base algorithm type "C1-OE-CC" to create customer contacts, observed that all customer contacts created using this algorithm type do not have the "preferred contact method" field populated.
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