Recommended Approach for Handling Concurrency Issues in Cartridges That Use Fulfillment States

(Doc ID 1904160.1)

Last updated on JANUARY 06, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 to 7.2.4 [Release 7.2]
Information in this document applies to any platform.

Symptoms

 One or more orders have stopped processing unexpectedly, and the system generates a global transaction timeout exception.

It may generate an exception in the logs, similar to the following:

 

 

 

Changes

 

Cause

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