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Adding a New Subscriber Causes SQL Error Message: "ORA-00001: unique constraint (CCS_ADMIN.CCS_ACFREF_CLI_UQ) Violated" (Doc ID 1912398.1)

Last updated on MAY 25, 2018

Applies to:

Oracle Communications Network Charging and Control - Version 3.2.0 and later
Information in this document applies to any platform.

Symptoms

While attempting to add a new Subscriber using the Service Management System (SMS) screens (Services -> Prepaid Charging -> Subscriber Management -> Subscriber tab) the following unique constraint violation error message is raised:

 

A Java exception is also recorded in the Java console:

==============================================================
Inserting in CCS_ACCT_REFERENCE with the following values
==============================================================
CardNumber..........................101234567890
Service Provider....................11
Subscriber ID.................................123456789
Private Secret......................null
Batch ID............................null
Authentication Hash Function Id.....1
Description.........................
Initial Account Balance.............0
java.sql.SQLIntegrityConstraintViolationException: ORA-00001: unique constraint (CCS_ADMIN.CCS_ACREF_CLI_UQ) violated

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:445)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:396)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:879)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:450)
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:192)
at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:531)
at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:207)
at oracle.jdbc.driver.T4CPreparedStatement.executeForRows(T4CPreparedStatement.java:1044)
at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1329)
at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3584)
at oracle.jdbc.driver.OraclePreparedStatement.executeUpdate(OraclePreparedStatement.java:3665)
at oracle.jdbc.driver.OraclePreparedStatementWrapper.executeUpdate(OraclePreparedStatementWrapper.java:1352)
at com.eservglobal.ccs.CreateUpdateDeleteAccount.insertCCS_ACCT_REFERENCE(CreateUpdateDeleteAccount.java:689)
at com.eservglobal.ccs.CreateUpdateDeleteAccount.createNewAccount(CreateUpdateDeleteAccount.java:106)
at com.eservglobal.ccs.NewAccountDialog.savePressed(NewAccountDialog.java:206)
at com.eservglobal.ccs.EditDialog$1.actionPerformed(EditDialog.java:225)
[....]

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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