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Adding a New Subscriber Causes SQL Error Message: "ORA-00001: unique constraint (CCS_ADMIN.CCS_ACFREF_CLI_UQ) Violated" (Doc ID 1912398.1)

Last updated on FEBRUARY 23, 2024

Applies to:

Oracle Communications Network Charging and Control - Version 3.2.0 and later
Information in this document applies to any platform.

Symptoms

While attempting to add a new Subscriber using the Service Management System (SMS) screens (Services -> Prepaid Charging -> Subscriber Management -> Subscriber tab) the following unique constraint violation error message is raised:

 

A Java exception is also recorded in the Java console:

 

Cause

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In this Document
Symptoms
Cause
Solution


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