Exception / Database Error at modification of User Account (Doc ID 1914146.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety Japan - Version 6.0.7 to 6.0.7 [Release 6.0]
Information in this document applies to any platform.

When user tries to change anything on an Argus Safety User Account and click [Save] button,
an error pop-up appears and unable to save the change.

Error Message:

Following exception has occurred: Database error has occurred.
Please contact your system Administrator.

This happens for any User Accounts.

This was found when tried to reset a User Account's password.
It was unable to save for the password resetting.

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In this Document

Symptoms

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