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Error "A Server Exception Occurred While Trying to Perform Username Token Authentication: Unable to Get Permanent License" When Authenticating Against P6 Web Services (Doc ID 1914351.1)

Last updated on MAY 01, 2023

Applies to:

Primavera Web Services - Version 8.3.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to make many connections to P6 Web Services the following errors occur:

"A server exception occurred while trying to perform username token authentication: Invalid user name and/or password"
"A server exception occurred while trying to perform username token authentication: Unable to get permanent license"
"A server exception occurred while trying to perform username token authentication: Establish connection error"

An example stack trace of the errors that can be thrown:

com.primavera.ws.security.impl.UsernameTokenAuthenticationManager performAuthentication
SEVERE: A server exception occured while trying to perform username token authentication: Invalid user name and/or password.
com.primavera.common.exceptions.InvalidCredentialsException: Invalid user name and/or password.

com.primavera.ws.security.interceptor.SecurityInboundInterceptor handleMessage
SEVERE: Error while trying to perform authentication: A server exception occured while trying to perform username token authentication: Invalid user name and/or password.
com.primavera.ws.security.AuthenticationManagerException: A server exception occured while trying to perform username token authentication: Invalid user name and/or password.

com.primavera.ws.security.impl.UsernameTokenAuthenticationManager performAuthentication
SEVERE: A server exception occured while trying to perform username token authentication: Unable to get permanent license
com.primavera.PhoenixException: Unable to get permanent license
Caused by: com.primavera.PhoenixException: An attempt to fetch a new NextKey for usession_session_id failed.
Caused by: com.primavera.PhoenixException: An attempt to fetch a new NextKey for usession_session_id failed.
Original Exception:
com.primavera.PhoenixException: An attempt to fetch a new NextKey for usession_session_id failed.
Caused by: com.primavera.PhoenixException: An attempt to fetch a new NextKey for usession_session_id failed.
Original Exception:
com.primavera.PhoenixException: An attempt to fetch a new NextKey for usession_session_id failed.

com.primavera.ws.security.impl.UsernameTokenAuthenticationManager performAuthentication
SEVERE: A server exception occured while trying to perform username token authentication: Establish connection error.
com.primavera.PhoenixException: Establish connection error.
Caused by: java.sql.SQLException: Establish connection error.
Caused by: com.primavera.PhoenixException: Establish connection error.
Caused by: java.sql.SQLRecoverableException: IO Error: The Network Adapter could not establish the connection
Caused by: oracle.net.ns.NetException: The Network Adapter could not establish the connection
Caused by: java.net.ConnectException: Connection refused
Original Exception:
java.sql.SQLException: Establish connection error.

  



Cause

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In this Document
Symptoms
Cause
Solution


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