After installing CCG On Weblogic, an error occurrs when going to the User Profiles or Users Screen (Doc ID 1915610.1)

Last updated on NOVEMBER 14, 2014

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms

On Configuration Controls Governor (CCG) 5.5.1 version,

Oracle Configuration Controls Governor (CCG) monitors setup data in business management applications.

After installing CCG on Weblogic, when attempting to navigate to either the "User Profiles" or "Users" screen in CCG application, the following error occurs:

ERROR
-----------------------
Error encountered while processing the request. Please try again.
If problem persists, please contact your System Administrator.

Wed Aug 06 12:02:56 EDT 2014
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com.applimation.amplatform.exception.AMException
at com.applimation.amplatform.action.AMUserAction.execute (Unknown Source)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)


### Steps to Reproduce ###
1. Log-in to CCG
2. Navigate to Administrator > Click Users.
3. See that the error message reported above is displayed.

Cause

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