MetaSolv Solution Users Receive "java.sql.SQLException: Connection has been administratively destroyed. Reconnect." Errors Throughout the Application. (Doc ID 1921933.1)

Last updated on AUGUST 07, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution users report "data-related error occurred" errors (see below) throughout the application and cannot perform their work even after restarting the application server.  Clicking the "Details" button shows a "java.sql.SQLException: Connection has been administratively destroyed. Reconnect." message.  This message is also logged to the appserverlog.xml file.  A user also reported the application crashed with an "Error Number 2" when attempting to assign a circuit in Connection Design (see below).


Error Text

 

Image of java.sql.SQLException displayed in application

Cause

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