MetaSolv Solution Users Receive "java.sql.SQLException: Connection has been administratively destroyed. Reconnect." Errors Throughout the Application.
(Doc ID 1921933.1)
Last updated on AUGUST 22, 2023
Applies to:
Oracle Communications MetaSolv Solution - Version 6.2.1 and laterInformation in this document applies to any platform.
Symptoms
MetaSolv Solution users report "data-related error occurred" errors (see below) throughout the application and cannot perform their work even after restarting the application server. Clicking the "Details" button shows a "java.sql.SQLException: Connection has been administratively destroyed. Reconnect." message. This message is also logged to the appserverlog.xml file. A user also reported the application crashed with an "Error Number 2" when attempting to assign a circuit in Connection Design (see below).
Error Text
Changes
The machine hosting the database instance was retired and the instance moved to a new host machine.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |