My Oracle Support Banner

Local Evaluator Comment field is grayed out when Language is set after it was blank (Doc ID 1922766.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

The Local Evaluator Comment field becomes grayed out when the Language is set to a certain language after the Language was null (blank) and the field was grayed out once.

How to Repeat:
----------------
1) On a closed case, go to Case Form >> Analysis tab.
2) Select Language = any language for the Local Evaluator Comment field.
3) Enter 'SSU Text' in the Local Evaluator Comment. Save the case.
4) Select Language = null (blank) for the Local Evaluator Comment field.
    The Local Evaluator Comment field becomes grayed out.
5) Select Language = the same language as step-2) for the Local Evaluator Comment field.
    The Local Evaluator Comment field continues to be grayed out and unable to update the text.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.