The Task Rejection/Reopen Process should Reset the Checklist Items of affected Tasks
Last updated on FEBRUARY 22, 2017
Applies to:Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
Currently, MSS behavior on Task Rejection process does not update the corresponding Checklist items for a Task. when it is rejected.
Users would like to have the ability to reset the checklist item when a task is Rejected or Reopened, and/or have a Work Management Preference to reset the checklist items every time a task is rejected/reopened.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms