The Task Rejection/Reopen Process should Reset the Checklist Items of affected Tasks
(Doc ID 1923987.1)
Last updated on OCTOBER 23, 2018
Applies to:Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
Currently, MSS behavior on Task Rejection process does not update the corresponding Checklist items for a Task. when it is rejected.
Users would like to have the ability to reset the checklist item when a task is Rejected or Reopened, and/or have a Work Management Preference to reset the checklist items every time a task is rejected/reopened.
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