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Enhancement Request - Task Rejection/Reopen Process Should Reset Checklist Items of Affected Tasks (Doc ID 1923987.1)

Last updated on MARCH 13, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Goal

The current MetaSolv Solution Task Rejection behavior does not update the corresponding Checklist items  a task. when it is rejected.  Users would like to have the ability to reset the checklist item when a task is rejected or reopened. It would be desirable to include the flexibility of having them reset automatically when configured through a Work Management Preference.


 

Solution

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In this Document
Goal
Solution
References


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