The Task Rejection/Reopen Process should Reset the Checklist Items of affected Tasks (Doc ID 1923987.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Goal

Enhancement Request

Currently, MSS behavior on Task Rejection process does not update the corresponding Checklist items for a Task. when it is rejected.
Users would like to have the ability to reset the checklist item when a task is Rejected or Reopened, and/or have a Work Management Preference to reset the checklist items every time a task is rejected/reopened.
 

Solution

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