Error: "ORA-08102 Index Key Not Found Obj# File Block (2)" When Attempting to Disable Publication in P6 Web

(Doc ID 1924873.1)

Last updated on APRIL 03, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2 1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to disable publication from P6 web the following error occurs.

ERROR
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ORA-08102: index key not found, obj# XXXX, file XX, block YYYYY (2)

STEPS
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The issue can be reproduced at will with the following steps:

  1. Open P6 web.
  2. Open the project tab.
  3. Make a right click over any project and select project preferences.
  4. Go to services and attempt to disable publishing projects.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot disable publication for any project.

-----------------------
"Application settings in P6 Web are not getting saved"
"Unable to disable the publication services in P6 Web"

Changes

 

Cause

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