Error: "ORA-08102 Index Key Not Found Obj# File Block (2)" When Attempting to Disable Publication in P6 Web (Doc ID 1924873.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2 1.0 and later
Information in this document applies to any platform.

Symptoms

Primavera P6 Enterprise Project Portfolio Management 8.2.1.0

When attempting to disable publication from P6 web the following error occurs.

ERROR
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ORA-08102: index key not found, obj# XXXX, file XX, block YYYYY (2)

STEPS
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The issue can be reproduced at will with the following steps:

1. Open P6 web.
2. Open the project tab.
3. Make a right click over any project and select project preferences.
4. Go to services and attempt to disable publishing projects.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot disable publishing for any project

-----------------------
"Application settings in P6 Web are not getting saved"
"Unable to disable the publication services in P6 Web"

Cause

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