Enhancement Request to Add the Customer Ticket Number to the Available Fields for the Trouble Ticket Queue Window
Last updated on SEPTEMBER 24, 2014
Applies to:Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
Can you verify that Customer Ticket Number (ASAP.TROUBLE_TICKET.CUSTOMER_TICKET_ID) is not in the field chooser, therefore cannot be added to the trouble ticket queue views?
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