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Enhancement Request: Add the Customer Ticket Number to the Available Fields for the Trouble Ticket Queue Window (Doc ID 1925112.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
*** Reviewed for relevance 22-FEB-2019 ***

Goal

Can the "Customer Ticket Nbr" field (ASAP.TROUBLE_TICKET.CUSTOMER_TICKET_ID) be added to view in the Trouble Ticket Queue?

 

Solution

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In this Document
Goal
Solution
References


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