Workaround of BUG:17348744 - EMAIL NOTIFICATION IS NOT BEING SENT ON ROUTING CASE

(Doc ID 1925200.1)

Last updated on APRIL 02, 2016

Applies to:

Oracle Argus Safety - Version 7.0.2 and later
Information in this document applies to any platform.

Symptoms

Email is not sent upon the defined workflow rules and related case state transition even after set
-- SMTP Configuration on Argus Console.
-- Workflow Rules with Group and Email checkbox ON.
-- Valid Email address on Group - [Email] field.



Cause

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