XAI Error Due To Failed Authentication With LDAP
(Doc ID 1925510.1)
Last updated on JUNE 29, 2022
Applies to:
Oracle Public Sector Revenue Management - Version 2.3.1.0.0 and laterInformation in this document applies to any platform.
Goal
During a web service call to XML Application Integration (XAI) in Production intermittently a fault is received which is presented in the logs like a authentication error while authenticating with Lightweight Directory Access Protocol (LDAP).
This happens in less than 5 % of the calls. The user id does exist in LDAP as well as Oracle Enterprise Taxation and Policy Management (ETPM) User table.
Solution
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In this Document
Goal |
Solution |
References |