My Oracle Support Banner

MDM-ODM Integration: Install Event Sync (Doc ID 1935336.1)

Last updated on JUNE 19, 2022

Applies to:

Oracle Utilities Integration for Device Operations - Version 11.1 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

MDM - Oracle Utilities Meter Data Management
ODM - Oracle Utilities Operational Device Management

When an Install Event is created in MDM, the ODM Outbound Sync Request is created. However, when attempting to process the sync request to send the message to ODM, the sync message is discarded with the following Discard Reason: “No asset movements detected.” Looking at the ODM Install Event Sync Request BO, D1-InstallEventSyncRequest, the schema seems to include the following Data Area "D1-ODMAssetNode” related to Asset Movement. However, looking at this data area, the mdFields referenced do not seem to be MDM fields. Where does Asset Movement data get set and why is it not getting populated here? Please see attached screenshots and logs.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.