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Baseline and Partial Update Started to Fail with "Unable to contact EAC Central Server" Error in webstudio_audit.log (Doc ID 1935512.1)

Last updated on SEPTEMBER 12, 2023

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 2.1.2 and later
Information in this document applies to any platform.

Symptoms

Baseline and Partial Update started to fail for all the deployed applications.
Getting "no applications provisioned." error when accessing Workbench.

%ENDECA_TOOLS_CONF%\logs\webstudio_audit.log showed "Unable to contact EAC Central Server" errors indicating Workbench instance is not able to reach EAC server.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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