No Prorating Occurs for Charge Sharing Group (Doc ID 1937044.1)

Last updated on APRIL 13, 2023

Applies to:

Symptoms

No prorating is happening for Charge Sharing Group (CSG). After creation of CSG in mid of the month, proration is expected to happen in the next bill of CSG owner and member but this is not happening.

Scenario:

1. Create account No. 1 (2014-08-01 00:01)
2. Create service for account No.1 and purchase offer product with monthly cycle forward event (2014-08-01 00:01)
3. Proceed with billing and invoicing (2014-09-01 00:00) 4. Create account No. 2 (2014-09-16 00:00)
4. Create technical service for account No. 2 (2014-09-16 00:00)
5. Create CSG - technical service of 2nd account sponsors 100% of charge of 1st account's service (2014-09-16 00:00)
6. Proceed with billing and invoicing (2014-10-01 00:00)

Expected result:

At step 5 (after creation of CSG), the expected proper prorating:
-65.04 discount should be filed for account No. 1
 65.04 charge should be filed for account No. 2 (sponsorship for the remaining period of 2014-09-16 - 2014-09-30)

Obtained result:

No prorating is performed, sponsorship for period 2014-09-16 - 2014-09-30 is never filed, even after next billing.

Changes

Cause

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