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OFSAA Excel Upload Hangs and Fails With Errors When Uploading Data After Successfully Creating a Mapping (Doc ID 1937147.1)

Last updated on MAY 06, 2024

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

On OFSAA Infrastructure, Excel Upload in a new instance does not appear to work.  The upload hangs with a spinning hourglass and the following error message is found in the Web Server log file:

ERROR
Uncaught exception created in one of the service methods of the servlet /ExcelUpload/FileHandler.jsp in application ofsaaprd. Exception created : java.lang.NullPointerException

Additionally, a more detailed message is output to the nohup.out or similar file created when you start the Web server:

java.io.FileNotFoundException: /ofsaa/product/ofsaai/ExcelTemp/logs/INFODOM_OFSAAI_EXCELUPLOAD_10.XLS_06.15.2015 03:49:48.log (No such file or directory)


This is the first time Excel Upload is run in this instance however the Excel Mapping is successful.

Cause

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In this Document
Symptoms
Cause
Solution


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