My Oracle Support Banner

Certain Condition Types Do Not Appear in Viewer (Doc ID 1938342.1)

Last updated on FEBRUARY 26, 2021

Applies to:

Oracle Network Management for Utilities - DMS - Version 1.10.0 and later
Oracle Utilities Network Management System - Version 1.10.0 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

NMS - Oracle Utilities Network Management System

When a tag or note or other condition is placed, the symbol does not appear in the Web Workspace Viewer.

(Such as a surge arrestor is not showing notes.)

 

The client java log displays the message:

2014-09-19 09:43:39,821 [pool-2-thread-1] WARN
com.splwg.oms.ejb.viewer.ViewerBean:  Missing condition rule for tag:0

The java application server log MAY have this error message:

2014-09-19 09:36:53,645 [[ACTIVE] ExecuteThread: '0' for queue:
'weblogic.kernel.Default (self-tuning)'] WARN
com.splwg.oms.ejb.viewer.ViewerBean:
java.lang.NullPointerException
at
com.splwg.oms.ejb.viewer.ViewerBean$ViewerBeanLayerAdmin.buildConditionRuleHash(ViewerBean.java:3582)
at
com.splwg.oms.ejb.viewer.ViewerBean.createLayerAdmin1(ViewerBean.java:367)

Changes

 The project-specific entries for the CONDITION_RULES table are conflicting with the product configuration.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
 I. The condition_rules table simply does not have an entry that maps the condition type to the device class.
 II. The CONDITION_RULES table has multiple entries for the same condition, class, status combination.
 III.  A device class name used in the rule does not exist.
 IV. The Condition does not inherit from the "Condition" base class
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.