Certain Condition Types Do Not Appear in Viewer
(Doc ID 1938342.1)
Last updated on AUGUST 02, 2023
Applies to:
Oracle Network Management for Utilities - DMS - Version 1.10.0 and laterOracle Utilities Network Management System - Version 1.10.0 and later
Information in this document applies to any platform.
Symptoms
**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
NMS - Oracle Utilities Network Management System
**Disclaimer:** This KM article may include the following abbreviations:
NMS - Oracle Utilities Network Management System
When a tag or note or other condition is placed, the symbol does not appear in the Web Workspace Viewer.
(Such as a surge arrestor is not showing notes.)
The client java log displays the message:
2014-09-19 09:43:39,821 [pool-2-thread-1] WARN com.splwg.oms.ejb.viewer.ViewerBean: Missing condition rule for tag:0
The java application server log MAY have this error message:
2014-09-19 09:36:53,645 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] WARN com.splwg.oms.ejb.viewer.ViewerBean: java.lang.NullPointerException at com.splwg.oms.ejb.viewer.ViewerBean$ViewerBeanLayerAdmin.buildConditionRuleHash(ViewerBean.java:3582) at com.splwg.oms.ejb.viewer.ViewerBean.createLayerAdmin1(ViewerBean.java:367)
Changes
The project-specific entries for the CONDITION_RULES table are conflicting with the product configuration.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| I. The condition_rules table simply does not have an entry that maps the condition type to the device class. |
| II. The CONDITION_RULES table has multiple entries for the same condition, class, status combination. |
| III. A device class name used in the rule does not exist. |
| IV. The Condition does not inherit from the "Condition" base class |
| Solution |
| References |