My Oracle Support Banner

Lack Of a Way To Sort the Workorders Chronologically in the OCA Client (Doc ID 1938483.1)

Last updated on AUGUST 31, 2020

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Goal

ASAP OCA Client - lack of a way to sort the Workorders chronologically.

OSM creates WO ID as a concatenation of OSM order ID and  OSM Order hist ID. Within one OSM order,  several ASAP WOs are created.
For example. the order no 1 we have ASAP requests with WO IDs equals;
1:10
1:15
1:20
1:25
1:101
1:105

ASAP handled it as string so it causes that the WO to not be sorted chronologically , this means they are displayed in the OCA as follows:
1:10
1:15
1:101
1:105
1:20
1:25

How can the Work orders be sorted chronologically as follows?:

1:10
1:15
1:20
1:25
1:101
1:105

 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.