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Debug Email Notification Error Related Issues, Getting Error: "Exception while sending email. Reason : Email send failed." (Doc ID 1940720.1)

Last updated on OCTOBER 01, 2024

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.0 and later
Oracle Agile Product Collaboration - Version 9.3.0.0 and later
Information in this document applies to any platform.

Goal

Once the Email notification fails, Agile will throw error "Exception while sending email. Reason : Email send failed." for all kinds of error. It is difficult to diagnose the root cause. Below solution is used to assist the troubleshooting.

Solution

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In this Document
Goal
Solution
References


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