My Oracle Support Banner

Debug Email Notification Error Related Issues, Getting Error: "Exception while sending email. Reason : Email send failed." (Doc ID 1940720.1)

Last updated on NOVEMBER 24, 2020

Applies to:

Oracle Agile Product Collaboration - Version 9.3.0.0 and later
Oracle Agile PLM Framework - Version 9.3.0.0 and later
Information in this document applies to any platform.

Goal

Once the Email notification fails, Agile will throw error "Exception while sending email. Reason : Email send failed." for all kinds of error. It is difficult to diagnose the root cause. Below solution is used to assist the troubleshooting.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.