Deadlock Error While Running Pin_collections_process

(Doc ID 1941512.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.
Checked for relevance on 19-Apr-2016.
Checked for relevance on 22-Sep-2017.

Symptoms

On :  7.5.0.8.0 version, Collections Manager

There were deadlock errors while running pin_collections_process for the accounts having multiple billinfos.

ERROR
-----------------------
dm_oracle.pinlog:

 
STEPS
-----------------------
run these commands nightly:

cd $PIN_HOME/apps/pin_collections
pin_collections_process -verbose



Changes

 

Cause

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