"Procedure SP_CLEC_SO_RECON_DVR Failed" error when attempting to Supp Cancel a PSR order (Doc ID 1941928.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

A "SP_CLEC_SO_RECON_DVR Failed" error is thrown when attempting to Supp Cancel a PSR order.

Error text

 

Image of error in GUI

Cause

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