Error Message Points to the Wrong JRE Version When Accessing to Java Client Without JRE (Doc ID 1944448.1)

Last updated on NOVEMBER 18, 2014

Applies to:

Oracle Agile PLM Framework - Version 9.3.2.0 to 9.3.3.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

From the PC client where JRE is not installed, when user tries to access to Java Client from URL, it shows error to install JRE 6.0 even though the certified JRE version is JRE 7.0 for 9.3.2.

ERROR
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The Agile 9 Java Client requires that you install Java 2 Platform, Standard Edition, JRE 6.x. You do not need to install NetBeans IDE, the J2SE SDK or Itanium.
Please click on the icon below to go to the download location for the required software.
Once you have installed Java 2 Platform, Standard Edition, JRE 6.x, you may return to the previous page to install and run the Agile 9 Java Client.

Thank you for running Agile PLM!

STEPS
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The issue can be reproduced at will with the following steps:
1. Access to Agile Java Client from URL (http://agile_server.domain.com:7001/JavaClient/start.html) without installing Java

Cause

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