Not Able To Get Tax Information in BRM and ECE After Submitting the Charge Offer in PDC (Doc ID 1946367.1)

Last updated on AUGUST 08, 2024

Applies to:

Symptoms

Issue scenario:
1. Defined the new tax code in the file under Billing and Revenue Management (BRM) Connection Manager (CM) directory <DIR>/taxcode.
2. Executed the pdcspecgen and syncPDC utility to load the same data into Pricing Design Center (PDC).
3. Used the same taxcode using jconsole and the entry related to that taxcode is present in Elastic Charging Engine (ECE) server config directory <DIR>management/charging-settings.xml.
    After the execution of syncPDC utility, the tax code is shown in that PDC User Interface (UI). 
4. Used that tax code into one of the chargeOffer.
5. Submitted the charge offer from PDC

Result:
The charge offer got updated into ECE cache, at the same time it got inserted into BRM table product_t too, but there is no tax configuration in the BRM, as well as in ECE side.
The tax information is missing from the payload which is generated in the Realtime Rating Engine (RRE) log.

Changes

Cause

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