New Sub-balances Are Not Created On A New Service (Doc ID 1950226.1)

Last updated on JANUARY 24, 2024

Applies to:

Symptoms

On : BRM 7.3.1.0.0 version, Subscription Management

Issue:

On an existing account, when adding a new service and purchasing an product [that grants a free resource] which is backdated to previous cycle, an expected sub balance bucket is not created.

Steps to reproduce:

Setup:
---------
actg dom = 15
billing delay = 4
create product with with MCF (monthly cycle forward) , for /service/ip , grant -7200 free resource 1000007 , valid for 1 accounting cycle

Steps:
-----------
1)  15 June : create an account and subscribe to a /service/ip
2)  15 July : run partial bill (pin_bill_day)
3)  17 July : add new /service/ip and purchase product using op_cust_modify_customer, backdated to 13 July.
4)  19 July : run final bill (pin_bill_day)

Actual :
----------
At step 3, following sub balance bucket is  created:

VALID_FROM                  VALID_TO            CURRENT_BAL
13-JUL-14 05:30:00   15-JUL-14 05:30:00   -7200


Expected :
------------

13-JUL-14 05:30:00   15-JUL-14 05:30:00   -7200
15-JUL-14 05:30:00   15-AUG-14 05:30:00   -7200

Changes

Cause

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