OSM Orders Lost During Database Service Interruption
Last updated on DECEMBER 12, 2014
Applies to:Oracle Communications Order and Service Management - Version 7.2.0 and later
Information in this document applies to any platform.
The customer environment database ran out of database space. CreateOrder requests continued to be sent to OSM COM/SOM. Orders were not created. There was no indication to CRM system that a problem had occurred.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms