Delays In LDAP Writes Results in "'550 5.1.1 unknown or illegal alias" Errors (Doc ID 1954217.1)

Last updated on AUGUST 31, 2017

Applies to:

Oracle Communications Messaging Server - Version 7.0.0 and later
Oracle Directory Server Enterprise Edition - Version 6.3.1.1.1 and later
Information in this document applies to any platform.

Symptoms

When new users are created, an automated welcome message is immediately sent to them, but a large percentage of these messages bounce, with the following entry appearing in mail.log_current

13-Dec-2014 01:50:57.45 992.113.111 tcp_oracle JES 0 bounces@inside.oracle.com rfc822; jsmith@oralce.com mdn-txn-host.oracle.com ([11.222.33.44]) '' 550 5.1.1 unknown or illegal alias: jsmith@oracle.com

Cause

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