Error Message "org.xml.sax.SAXParseException; lineNumber: 14; columnNumber: 63; White spaces are required between publicId and systemId" When Running The ThumbnailGeneratorUtility (Doc ID 1956712.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the ThumbnailGeneratorUtility with an Item specified
the following error occurs.

ERROR
-----------------------

*************************************************
******************DB INFO***********************
*************************************************
jdbcInfojdbc:oracle:thin:@dbserver.domain.corp:1521/AG933
userNameagile
passwdtartan

fileID: 25680185
fileID: 23483261
 Number of object found ::: 2
 object 23680085 ::: 123456_01.pdf
 object 23689261 ::: 129874_01.dwg
AxisFault
 faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
 faultSubcode:
 faultString: org.xml.sax.SAXParseException; lineNumber: 14; columnNumber: 63; White spaces are required between publicId and systemId.
 faultActor:
 faultNode:
 faultDetail:
  {http://xml.apache.org/axis/}stackTrace:org.xml.sax.SAXParseException; lineNumber: 14; columnNumber: 63; White spaces are required between publicId a nd systemId.
  at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
  at javax.xml.parsers.SAXParser.parse(SAXParser.java:392)
  at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Run:
/opt/agile/agile933/jdk/bin/java -jar ThumbnailGeneratorUtility.jar -dburl dbserver.domain.com:1521/AG933 -dbuserid agile -dbpassword tartan -DMSURL http://application.server.com:7001/Agile/services/DmsService -DMSUSER ifsuser -DMSPASSWORD agile123 -items 123456

Cause

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