Warning Message in Physical Inventory Module even when Dollar Amount is Within Tolerance: "Difference Between Physical Inventory Quantities are not Within Tolerance"

(Doc ID 1961760.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Utilities Work and Asset Management - Version and later
Information in this document applies to any platform.


In the Physical Inventory module, when entering a New Count, the following error message is displayed:

 Difference between Physical Inventory quantities are not within tolerance, Continue?

The Physical Inventory Tolerance Business Rule is set as follows:

Dollar =$300
Percent =0
Results =Warning

The Physical Inventory record has a Quantity = 16, Count Entered=15 and Item Cost = $10.23.

The difference is $10.23, not $300.00, which is well within tolerance. Why was the warning displayed?


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