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CCB 2.4.0.2 Application Not Starting From CCB Template in Patch 19615502 (Doc ID 1962205.1)

Last updated on NOVEMBER 20, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Goal

When completed with the install in Bug 19615502  - CUSTOMER CARE AND BILLING V2.4.0.2.0 EXALOGIC TEMPLATES FOR THE APPSERVER, the application is unavailable.

Both AdminServer and ouaf_Managed_1 are up.

When start deployment of CCB getting error:

[[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default
(self-tuning)'] ERROR (splwg.serviceclient.ServiceClientHelper)
Unexpected NamingException while resolving service EJB
javax.naming.NameNotFoundException:
 While trying to lookup 'ouaf.servicebean' didn't find subcontext
'ouaf'. Resolved ''; remaining name 'ouaf/servicebean'
at weblogic.jndi.internal.BasicNamingNode.newNameNotFoundException(BasicNamingNode.java:1139)
at weblogic.jndi.internal.BasicNamingNode.lookupHere(BasicNamingNode.java:247)
at weblogic.jndi.internal.ServerNamingNode.lookupHere(ServerNamingNode.java:182)
at weblogic.jndi.internal.BasicNamingNode.lookup(BasicNamingNode.java:206)
at weblogic.jndi.internal.WLEventContextImpl.lookup(WLEventContextImpl.java:254)
at weblogic.jndi.internal.WLContextImpl.lookup(WLContextImpl.java:412)
at javax.naming.InitialContext.lookup(InitialContext.java:392)
at com.splwg.serviceclient.ServiceClientHelper.getServiceBean(ServiceClientHelper.java:43)
at com.splwg.serviceclient.RemotePageServiceDispatcherHelper.doIt(RemotePageServiceDispatcherHelper.java:17)
at com.splwg.serviceclient.RemoteServiceDispatcher.readSystem(RemoteServiceDispatcher.java:42)
at com.splwg.base.web.startup.PreloadLoginInfo.getMostPrevalentUserLanguage(PreloadLoginInfo.java:269)
at com.splwg.base.web.startup.PreloadLoginInfo.initializeRequestContext(PreloadLoginInfo.java:220)
at com.splwg.base.web.startup.PreloadLoginInfo.privateExecute(PreloadLoginInfo.java:70)
at com.splwg.base.web.startup.PreloadLoginInfo.execute(PreloadLoginInfo.java:58)
at com.splwg.base.web.startup.SPLWebStartup.contextInitialized(SPLWebStartup.java:60)
at weblogic.servlet.internal.EventsManager$FireContextListenerAction.run(EventsManager.java:481)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.EventsManager.notifyContextCreatedEvent(EventsManager.java:181)
at weblogic.servlet.internal.WebAppServletContext.preloadResources(WebAppServletContext.java:1868)
at weblogic.servlet.internal.WebAppServletContext.start(WebAppServletContext.java:3154)
at weblogic.servlet.internal.WebAppModule.startContexts(WebAppModule.java:1518)
at weblogic.servlet.internal.WebAppModule.start(WebAppModule.java:484)
at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.flow.ModuleStateDriver.start(ModuleStateDriver.java:119)
at weblogic.application.internal.flow.ScopedModuleDriver.start(ScopedModuleDriver.java:200)
at weblogic.application.internal.flow.ModuleListenerInvoker.start(ModuleListenerInvoker.java:247)
at weblogic.application.internal.flow.ModuleStateDriver$3.next(ModuleStateDriver.java:425)
at weblogic

 .

Solution

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In this Document
Goal
Solution
References


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