MetaSolv Solution throws Error 500--Internal Server Error While Editing Custom Attributes of Equipment then Crashes with Error Number 2 (Doc ID 1963000.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution throws a "Error 500--Internal Server Error" for a "java.lang.ArrayIndexOutOfBoundsException" while editing Custom Attribute of an equipment within equipment edit screen. The application crashes with a runtime Error Number 2 after acknowledging the Error 500.

Error:

 

Image of Runtime Error Number 2

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms