Control Plan Periodic Charges Fail to Find a Control Plan in NCC 5.0.2.0 with "WARNING: No matching Product Type Capability configured for Capability [X] Product Type [Y]" (Doc ID 1964228.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle Communications Network Charging and Control - Version 5.0.2 to 5.0.2 [Release 5.0]
Oracle Solaris on SPARC (64-bit)

Symptoms

In Oracle Network Charging and Control (NCC) 5.0.2.0 (Miranda), changes were made which unfortunately mean Control Plan Periodic Charges fail to trigger a Control Plan (CP) in slee_acs resulting in the following error: 

WARNING: No matching Product Type Capability configured for Capability [X] Product Type [Y]

This results in an error being returned by osdInterface to beServiceTrigger and the Control Plan Periodic Charge trigger being stored/retried until this issue is resolved.  This will also cause seemingly random Wallet updates due to the indefinite storage/retry mechanism of beServiceTrigger/beEventStorageIF once this is resolved.

Changes

Installation of NCC 5.0.2.0 and the implementaion of Control Plan Periodic Charges.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms