Manually Allocated Emergency Activity Fails To Dispatch Corrected in MWM v2.2.0.1.1 (Doc ID 1964965.1)

Last updated on FEBRUARY 04, 2015

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.1.0 to 2.2.0.1.1 [Release 2.2]
Information in this document applies to any platform.

Symptoms

Emergency activities that are manually dispatched sporadically sit in a "queued for dispatch" status indefinitely. Unassigning and reassigning the activity does not push the dispatch.

This does not happen to all activities, but does happen sporadically to emergency activities that are manually dispatched.

Cause

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