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Mobile Timestamp Does Not Match The Remote Message (Doc ID 1965389.1)

Last updated on OCTOBER 20, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0.5 to 2.2.0.1.6 [Release 2.1 to 2.2]
Information in this document applies to any platform.

Symptoms

Timestamps from Mobile devices are not the same. For example, an assignment is shown to be completed at 4:13, but the remote message shows the completion time earlier than that.
The issue is sporadic but across the organization.

Changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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