Appointment Booking Schedulers Crashing
Last updated on FEBRUARY 04, 2016
Applies to:Oracle Utilities Mobile Workforce Management - Version 220.127.116.11 to 18.104.22.168 [Release 2.1]
Oracle Real-Time Scheduler - Version 22.214.171.124 to 126.96.36.199 [Release 2.1]
Information in this document applies to any platform.
Appointment schedulers are crashing. We do not reliably receive responses for all ABRs. Some requests will give output with the available slots but, as testing continues, the same request is not being retrieved from the JMS queue and responds with: “Appointment request time out”.
Crashes are marked with the following logged signature:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms