Error 'Bad public username or password. Login timeout expired' When Connecting to a P6 SQL Server Database
(Doc ID 1967595.1)
Last updated on JULY 18, 2023
Applies to:
Primavera P6 Professional Project Management - Version 8.4.0.0 and laterPrimavera P6 Enterprise Project Portfolio Management - Version 8.4.0.0 and later
Information in this document applies to any platform.
Symptoms
When attempting to login to P6, the following error occurs:
AVAA0-3822-8
Or
Unable to Connect to the database.
When attempting to connect to the db using using the database configuration tool, the following error occurs:
Bad public username or password. Login timeout expired
The issue can be reproduced at will with the following steps:
- Attempt to login to the P6 Professional Client.
- The first or second error occurs.
- Attempt to configure the database connection.
- The connection fails and the third error occurs.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |