Work Request Attachments do not Copy to Work Order; Only Asset Attachments are Copied. (Doc ID 1968590.1)

Last updated on JUNE 11, 2015

Applies to:

Oracle Utilities Work and Asset Management - Version 1.9.1.2 and later
Information in this document applies to any platform.

Symptoms

If the Work Request and the Asset on the Work Request both have attachments - only the attachments on the Assets are carried over to the Work Order.

Cause

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