Unable to Logon - MetaSolv Solution client immediately crashes with Error Number 2 for Null object reference
(Doc ID 1985956.1)
Last updated on OCTOBER 10, 2023
Applies to:
Oracle Communications MetaSolv Solution - Version 6.2.1 and laterInformation in this document applies to any platform.
Symptoms
*** The behavior documented below can occur in all versions of MetaSolv Solution ***
Unable to log-on with MetaSolv Solution client. The application immediately crashes with an Error Number 2 after entering the User ID/Pass-word and clicking OK. Below is the complete text and image of the error message.
Error Text
Image of Error Number 2 at Log-on
Steps
The problem cannot be consistently recreated, but the behavior is related to a user conducting SQL Spy activity.
Business Impact
Due to this issue, the user cannot log-on to the application.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |