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Unable to Logon - MetaSolv Solution client immediately crashes with Error Number 2 for Null object reference (Doc ID 1985956.1)

Last updated on OCTOBER 10, 2023

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.


*** The behavior documented below can occur in all versions of MetaSolv Solution ***

Unable to log-on with MetaSolv Solution client. The application immediately crashes with an Error Number 2 after entering the User ID/Pass-word and clicking OK. Below is the complete text and image of the error message.

Error Text

Image of Error Number 2 at Log-on


The problem cannot be consistently recreated, but the behavior is related to a user conducting SQL Spy activity.

Business Impact

Due to this issue, the user cannot log-on to the application.


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