When attempting to upload and download a file to the DFM after an upgrade of Agile PLM from cersion 9.3.1 to 9.3.3 the following error occurs: (Doc ID 1986657.1)

Last updated on JULY 03, 2023

Applies to:

Symptoms

When attempting to upload and download a file to the DFM after an upgrade of Agile PLM from version 9.3.1 to 9.3.3, the following error occurs:

com.agile.webfs.components.common.RepositoryException: The preferred file server : http://xxxx:8080/Filemgr/services/FileServer for current user is down. Please contact the system administrator.
at com.agile.webfs.client.IFSLocator.pingFileManager(IFSLocator.java:182)
at com.agile.webfs.client.IFSLocator.getConnection(IFSLocator.java:111)
at com.agile.ui.java.data.pc.PCEJBConnection.getContentService(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.agile.ui.java.data.pc.PCInterfaceFactory$1.invoke(Unknown Source)
at com.sun.proxy.$Proxy1.getContentService(Unknown Source)
at com.agile.ui.pcclient.pc.PCConnector.getContentService(Unknown Source)
at com.agile.ui.fileupload.transfer.client.http.HTTPUploadTransfer.getContentService(HTTPUploadTransfer.java:495)
at com.agile.ui.fileupload.transfer.client.http.HTTPUploadTransfer.run(HTTPUploadTransfer.java:141)
at java.lang.Thread.run(Unknown Source)
com.agile.webfs.components.common.RepositoryException: The preferred file server : http://xxxx:8080/Filemgr/services/FileServer for current user is down. Please contact the system administrator.
at com.agile.webfs.client.IFSLocator.getConnection(IFSLocator.java:119)

Cause

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