My Oracle Support Banner

FCT_Account Is Not Creating CUST_B Data Block If The Called Number Is A Prepaid Subscriber (Doc ID 1990988.1)

Last updated on APRIL 01, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


 On : version, Pipeline Manager

The user has a specific Rating rules for calls between 2 subscribers.

To apply these specific Rating rules during Batch Rating, the user leverages the FCT_Account module to populate the CUST_B data block if the called number is a subscriber found in the BRM database and then have a custom iRule to populate a specific USAGE_CLASS value used in Usage Scenario Mapping if the CUST_B data block is populated.

This customization works fine if the called number is a postpaid subscriber but not if it is a prepaid subscriber.

In Batch Rating Pipeline, when processing a CDR with called number corresponding to a prepaid subscriber, the FCT_Account module does not create the CUST_B data block. The account dump created by passing the semaphore dump_portal_act_data.reg contains the prepaid subscribers details, which proves that the data is accessible by the Pipeline, but the FCT_Account is not identifying the prepaid subscriber that exists in BRM database and so not creating the CUST_B data block.

Here are the steps to reproduce the issue:
1. Configure the IFW_ALIAS_MAP to tell the Pipeline to populate both the CUST_A and CUST_B data blocks based on the  A_NUMBER and B_NUMBER.
2. Create a postpaid subscriber (OBJECT_CACHE_TYPE = 2)
3. Create a prepaid subscriber (OBJECT_CACHE_TYPE = 1)
4. Process a CDR through the Pipeline for a call between the postpaid subscriber and prepaid subscriber
5. Check that the Pipeline populates the CUST_A and CUST_B data blocks in the EDR with the postpaid subscriber data and the prepaid subscriber data.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.