Fct_Account Is Not Creating Cust_B Data Block If the Called Number Is a Prepaid Subscriber
(Doc ID 1990988.1)
Last updated on OCTOBER 11, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and laterInformation in this document applies to any platform.
Purpose
An user has a specific rating rules for calls between 2 subscribers.
To apply these specific rating rules during Batch Rating, the user leverages the FCT_Account module to populate the CUST_B data block if the called number is a subscriber found in the Billing and Revenue Management (BRM) database and then have a custom iRule to populate a specific USAGE_CLASS value used in Usage Scenario Mapping if the CUST_B data block is populated.
This customization works fine if the called number is a postpaid subscriber, but not if it is a prepaid subscriber.
In Batch Rating Pipeline, when processing a CDR with called number corresponding to a prepaid subscriber, the FCT_Account module does not create the CUST_B data block. The account dump created by passing the semaphore dump_portal_act_data.reg contains the prepaid subscribers details, which proves that the data is accessible by the Pipeline, but the FCT_Account is not identifying the prepaid subscriber that exists in BRM database and not creating the CUST_B data block.
STEPS
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Here are the steps to reproduce the issue:
1. Configure IFW_ALIAS_MAP to tell the Pipeline to populate both the CUST_A and CUST_B data blocks based on A_NUMBER and B_NUMBER.
2. Create a postpaid subscriber (OBJECT_CACHE_TYPE = 2).
3. Create a prepaid subscriber (OBJECT_CACHE_TYPE = 1).
4. Process a CDR through Pipeline for a call between postpaid subscriber and prepaid subscriber.
5. Check that Pipeline populates CUST_A and CUST_B data blocks in the EDR with the postpaid subscriber data and the prepaid subscriber data.
Troubleshooting Steps
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In this Document
Purpose |
Troubleshooting Steps |
What could be the possible effects of setting the DisableRatingProductCheck registry entry to TRUE? |
References |