Unable to Start ASAP and It Is Giving the Error - ORA-01017 (Doc ID 1991898.1)

Last updated on APRIL 30, 2017

Applies to:

Oracle Communications ASAP - Version 7.2.4 and later
Information in this document applies to any platform.

Symptoms

We are unable to start the ASAP servers:

start_asap_sys -d

It is failing with the following error:

Mar 16 13:17:53 2015: Error - ORA-01017: invalid username/password; logon denied
 errcode[1017]
Mar 16 13:17:53 2015: Fatal Error in retrieving initial secure data due to invalid ctrlAS11/CtrlPassword login information
---------------------

However - the username and password are defined correctly. 

Output of the command 'GetCSFPassword' and 'GetPassword' were as below:

# GetCSFPassword weblogic
Failed to open the CSF store. Error Code [28759]

# GetCSFPassword $CTRL_USER
Failed to open the CSF store. Error Code [28759]

Changes

 

Cause

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