Startup Of The Rating Framework Provide Error : Attempt To Exit Due To Signal Caught: SIGSEGV (Doc ID 1994870.1)

Last updated on MAY 29, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.
***Check of Relevance on 29th 2017***

Symptoms

Usually one time per week facing an unexpected exit during the starting of the Rating or Validation framework on 7.5 PS7 Production system.
During Rating Framework startup we could see the below SIGSEGV error:
 
===============================================
more process_MAIN_RAT.err
 
Pipeline Server / Version 7.5 10123 started at 24.11.2014 01:23:18.
 
Copyright (c) 1998 - 2012 Oracle. All rights reserved.
 
Attempt to exit due to signal caught: SIGSEGV
===============================================

Excerpts from the diagonstic.dat 

================ 

 Received Signal 11 

Thread 41 (Thread 0x7fa9c7ded700 (LWP 124106)): 
#0  0x0000003b63c0b98e in pthread_cond_timedwait@@GLIBC_2.3.2 () from 
/lib64/libpthread.so.0 
#1  0x00007fa9c8a225b7 in RWCondition::wait(unsigned long) () from 
/opt/ifw/pre01/lib/libsync4112d.so 
#2  0x00007fa9c9c521a2 in 
RWTPCValBufferBase<BAS::Status*>::read(BAS::Status*&, unsigned long) () from 
/opt/ifw/pre01/lib/libLOG64.so 
#3  0x00007fa9c9c4f524 in STR::Queue<BAS::Status*>::read(BAS::Status*&, bool) 
() from /opt/ifw/pre01/lib/libLOG64.so 
#4  0x00007fa9c9c4d5f2 in LOG::PlugIn::execute() () from 
/opt/ifw/pre01/lib/libLOG64.so 
#5  0x00007fa9c9f33596 in RWTFunctor0MImp<PLG::ThreadPlugIn, void>::run() 
const () from /opt/ifw/pre01/lib/libPLG64.so 
#6  0x00007fa9c88edcea in RWThreadFunctionImp::run() () from 
/opt/ifw/pre01/lib/libthread3212d.so 
#7  0x00007fa9c88ce20e in RWRunnableImp::exec() () from 
/opt/ifw/pre01/lib/libthread3212d.so 
#8  0x00007fa9c88f689c in RWThreadImp::exec() () from 
/opt/ifw/pre01/lib/libthread3212d.so 
#9  0x00007fa9c88f6949 in RWThreadImp_entry () from 
/opt/ifw/pre01/lib/libthread3212d.so 
#10 0x0000003b63c079d1 in start_thread () from /lib64/libpthread.so.0 
#11 0x0000003b638e8b6d in clone () from /lib64/libc.so.6 
Thread 40 (Thread 0x7fa9c73ec700 (LWP 124280)):   

 

Changes

 

Cause

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