Substring Search Fails with Autocomplete while Composing (Doc ID 1995616.1)

Last updated on JULY 10, 2015

Applies to:

Oracle Communications Convergence - Version 3.0 and later
Information in this document applies to any platform.

Symptoms

While composing an email, when you enter a partial word in the "To:"field, if it is not from the beginning of a user address, the the search will not find any results.  
However, a search by the initial letters of the address is possible.

For  example, if you have a user named "test.user" and you enter "test" in the "To:" field, the test.user@domain.com entry will be found.  But, if instead, you enter "user" in the "To:" field for the same user, you will not get any search results back.

Cause

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