Open Billing Fails With Deadlock While Trying To Update The Journal Object (Doc ID 2003851.1)

Last updated on NOVEMBER 18, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On BRM 7.5 PS8, we see deadlocks in cm and dm_oracle log during open billing for accounts.

CM Logs:

The deadlock seems to happen while trying to update journal_t entries.

We have 1 day billing delay configured in the system. On the DOM day, we run open billing for the accounts.

Cause

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