Open Billing Fails With Deadlock While Trying To Update The Journal Object

(Doc ID 2003851.1)

Last updated on NOVEMBER 18, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.5.0]
Information in this document applies to any platform.


On BRM 7.5 PS8, we see deadlocks in cm and dm_oracle log during open billing for accounts.

CM Logs:

The deadlock seems to happen while trying to update journal_t entries.

We have 1 day billing delay configured in the system. On the DOM day, we run open billing for the accounts.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms