Open Billing Fails with Deadlock While Trying to Update the Journal Object
(Doc ID 2003851.1)
Last updated on MARCH 03, 2021
Applies to:Oracle Communications Billing and Revenue Management - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 7.5.0]
Information in this document applies to any platform.
On Oracle Communications Billing and Revenue Management (BRM) version 7.5PS8, deadlocks are seen in the cm and dm_oracle logs during open billing for accounts.
The deadlock appears to happen while trying to update journal_t entries.
1 day billing delay is configured in the system and on the Billing Day of the Month (DOM) day, open billing is executed for the accounts.
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